PCBros LLC is a reputable brand in the computer industry known for providing high-quality products and exceptional customer service. With a focus on delivering top-notch gaming PCs, the company has built a strong reputation among gaming enthusiasts and professionals. PCBros offers a wide range of custom-built machines that cater to various budgets and specifications, ensuring that every customer can find a system that suits their needs. The company takes pride in its efficient communication and prompt shipping, ensuring that customers receive their orders in a timely manner. PCBros is committed to providing an unparalleled shopping experience, with a team of knowledgeable experts who are always available to assist customers with any inquiries or concerns. With a dedication to customer satisfaction, PCBros continues to be a trusted choice for individuals looking to enhance their gaming experience.
![](https://static.where-e.com/United_States/Kentucky/Pcbros_679aea37cdf65918611e10ef521b0a3c.jpg)
Reviews
I would like to start out by saying I would give them 10 stars if I could!! My PC died on me unexpectedly and they were wonderful with me the whole way through the process of picking a new computer. I went in knowing about 80% what I wanted and they answered all my questions and really made me feel at ease. I never felt rushed or pressured to buy anything. I only ever got the feeling that they were really trying to get me the right machine that I needed that wasn't overboard for me! 10/10, Amazing experience and I will definitely return if I run into any future PC problems!!
I love watching their channel and streams, so that’s the main reason they’re getting a high rating. I believe they’re a good company. I ordered a laptop recently and was told it was nearly done being sent out but woke this morning to see that it had been refunded which meant that the laptop wasn’t even sent or anything this whole time which is really disappointing. I was hoping to get the HP Victus from them but it’s alright. I ended up purchasing from another store for $505 instead of $550 or however much PCBros is selling it. I really wanted to buy from PCBros since I’ve been watching them for a long time but I just didn’t have the best experience trying to do so unfortunately. I purchased this laptop last Wednesday from them and it took nearly a week for them to refund me. If I would’ve ordered this laptop from the seller I bought from today, I probably would’ve received it for school and some gaming already. I don’t think that PCBros or ToastyBros are bad, though. I just think that I probably did something wrong or maybe ordered an out of stock item and it had to be refunded so I’m mostly frustrated about how long it took for all of this.
Edit: Turns out the refund was the bank releasing my funds. I do appreciate the communication with me about the order. Hopefully I’ll be buying an actual PC with them next time I order!
100% Recommend them for your PC needs! This was the first time ever I took my PC to a shop for repair. The process was quite smooth and simple. My PC was repaired within 4 hours and I received it the same day!
Furthermore, they did additional work to my PC like cleaning, rearranging fans and gave me a free HDD since mine was dead!
I am very pleased with their work and I definitely recommend them.
The staff here is outstanding. They diagnosed a local competitor’s issue when they built my pc and did it a fraction of the cost. Best PC store in town.
This place is no Joke I would give them ten stars if it was available! Best stop in town for PC related equipment if not the best in the world. I have bought a lot of good stuff here. I have overheard many interaction with customers of the prebuilds and they go above and beyond when it comes to standing by the systems they touch. Honest, transparent, and overall very good people to deal with. Jake in the show room is very friendly and also goes out of his way to provide amazing service.
Great company to purchase a laptop/desktop. The customer service is superior and they are willing to help in any way. The laptop I purchased didn't work well after doing updates and they exchanged it out for a different one that works way better. Thank you PCBros. Keep up the channel and customer support!
Purchased a $2600 gaming computer. Computer works great, customer service is great, highly recommend..
Ordered 1 of these after watching the video for the 10th time. These guys are amazing. Ive honestly never seen anything packaged so well for shipping let alone a sub $1k p.c. Quality producta from quality people at unbeatable prices. They have earned a forever customer with me. Absolutely nothing but a pleasure to work with. David from support is an absolute stud. He was able to help me with all my p.c noob questions and his response times are unbeatable. Be smart with your money dont buy anywhere else
Location
11400 Bluegrass Pkwy, Louisville, KY 40299, United States
Hours
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Monday
10:00 AM - 05:00 PM
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Tuesday
10:00 AM - 05:00 PM
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Wednesday
10:00 AM - 05:00 PM
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Thursday
10:00 AM - 05:00 PM
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Friday
10:00 AM - 05:00 PM
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Saturday
11:00 AM - 04:00 PM
- Sunday Close
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